At Hastatant, we take great pride in offering the finest quality handloom clothes, crafted with care and attention to detail. Our goal is to ensure that every purchase you make meets your expectations and brings you joy. However, due to the nature of our products, we do not offer returns or exchanges. Please read the following policy carefully.

No Return Policy

  • Final Sale: All purchases made through www.hastatant.com are final. We do not accept returns or exchanges once the product has been delivered. Please be certain of your purchase before placing an order.

Damaged or Defective Products

  • Inspection Upon Delivery: We carefully inspect each item before shipping to ensure it meets our high-quality standards. In the rare event that you receive a damaged or defective product, we are here to help.
  • What to Do: If your product arrives damaged or defective, please contact us immediately. You must notify us within 48 hours of receiving the item. To process your claim efficiently, we require:
    1. Video Proof: A clear video showing the damaged or defective part of the product.
    2. Order Details: Include your order number, name, and a brief description of the issue in your email.
  • Email: Please send the required information to our customer service team at support@hastatant.com.
  • Resolution: Upon receiving and verifying the details, we will evaluate the situation. If the product is found to be defective or damaged, we will offer a suitable resolution, which may include a replacement or refund.

Important Notes

  • Accurate Information: Please ensure that the shipping address, product details, and order information provided are accurate to avoid any issues with delivery or product selection.
  • Color and Design Variations: Handloom products may have slight variations in color and design due to the handmade nature of the items. Such variations are not considered defects and are part of the unique charm of handloom clothing.
  • Care Instructions: We recommend following the care instructions provided with each product to maintain its quality and longevity. Hastatant is not responsible for damage resulting from improper care.

Contact Us

If you have any questions or concerns regarding your purchase, please feel free to reach out to our customer service team. We are committed to ensuring your satisfaction and are here to assist you.

Thank you for choosing Hastatant for your handloom clothing needs. We appreciate your understanding of our policies and your support for traditional craftsmanship.